Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the services provided by Agency LP (“we”, “us”, “our”), including our website-design service, the agencylp.com website, and any related communications. By placing an order, you agree to these Terms.

1. Service description

We design and deliver institutional websites and landing pages of up to 10 sections each, at a flat price of USD 249 per project. Each project includes:

• Custom design based on the brief you provide.
• Mobile and desktop responsive layout.
• Contact form with email forwarding.
• Basic SEO setup and analytics integration.
• Copywriting in English, Spanish, or Portuguese if requested.
• Delivery within 24 to 48 hours of brief approval.
• Two rounds of revisions.
• Full code ownership transferred to you on delivery.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into binding contracts.

3. Pricing & payment

The price of USD 249 is one-time, charged in full at the time of order. We accept payment via Stripe, PayPal, Visa, Mastercard, Apple Pay, and Google Pay. Applicable taxes (e.g., VAT, sales tax, ISS) are not included and may be added depending on your country of residence.

Hosting and Care plans are billed monthly in advance until cancelled. The first 30 days of hosting are included with every site at no extra cost.

4. Project scope & revisions

• Each project is limited to 10 sections total. Additional sections may be quoted separately.
• Two rounds of revisions are included. Additional rounds are billed at our then-current hourly rate, communicated before any extra work is performed.
• Stock photography is sourced from royalty-free libraries. Premium assets, if requested, are billed at cost.

5. Delivery timeline

Delivery starts counting after you submit a complete brief (all required content, assets, and approvals provided). If the brief is incomplete, the timeline will pause until we receive what we need to proceed. Estimated delivery times are best-effort; we are not liable for delays caused by force majeure, third-party outages, or incomplete information from your side.

6. Code ownership & licence

Upon full payment and delivery, you receive full ownership of the source code we wrote specifically for your project. We retain the right to:

• Reuse generic patterns, snippets, and components that we develop and maintain across multiple projects.
• Display the delivered work in our portfolio, unless you request otherwise in writing.

Third-party libraries, fonts, and assets remain governed by their original licences.

7. Your responsibilities

You agree to:

• Provide accurate and complete brief information.
• Hold or have permission to use any content, copy, images, logos, fonts, or other materials you provide to us.
• Comply with applicable laws regarding the content of your website (e.g., consumer-protection, advertising, intellectual property, data-protection laws).
• Not use our services to produce, host, or distribute illegal, defamatory, fraudulent, or harmful content.

You indemnify us against any third-party claim arising out of materials you provide or content published on your website.

8. Hosting & Care plans

Hosting includes Vercel-powered delivery, SSL, daily backups, and standard uptime monitoring. The Care plan adds up to 1 hour of monthly edits (unused time does not roll over). Both plans are cancellable at any time and refunds for paid-in-advance periods are governed by our Refund Policy.

9. Refunds

Refunds are governed exclusively by our Refund Policy. Please review it before placing an order.

10. Confidentiality

Both parties agree to keep confidential any non-public information shared in the context of a project, including strategic plans, customer data, internal processes, and unreleased products, for a period of 3 years after project completion.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to the service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or business interruption.

Nothing in these Terms limits liability that cannot be excluded under applicable consumer-protection law (e.g., the Brazilian Consumer Defense Code).

12. Force majeure

Neither party is liable for failure or delay caused by events beyond reasonable control, including but not limited to natural disasters, war, government actions, third-party infrastructure outages (hosting, payment, internet), or pandemics.

13. Suspension & termination

We may suspend or terminate your access to our service if you violate these Terms, fail to pay, or use the service for unlawful purposes. You may discontinue using our service at any time. Termination does not affect rights and obligations accrued prior to termination.

14. Governing law & jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute arising out of or in connection with these Terms shall be submitted to the courts of São Paulo, SP, Brazil, except where mandatory consumer-protection rules confer jurisdiction on the courts of your domicile.

15. Changes to these Terms

We may update these Terms from time to time. Material changes take effect 30 days after being posted on our website. Continued use of our service after the effective date constitutes acceptance of the updated Terms.

16. Contact

Questions about these Terms? Email us at agenciamktl.p@gmail.com.